Shipping
We ship globally for free. Orders will be processed and shipped within 3 weekdays. After the order is dispatched, the customer is provided with a track & trace code to monitor the status of their order.
Return Policy
All sales are final. However, the customer has 3 days after delivery to change their mind and contact us about returning a unit, for which they will receive a full refund.
Damaged or Defective Items
If your unit arrives damaged or defective, please contact us within 7 days of receipt to arrange for a replacement or repair at no additional cost.
Coverage
We offer a warranty covering any natural damage or wear and tear that occurs over time under normal usage conditions.
Warranty Period
The warranty period is stated on the unit’s page itself, During this period, certain damages will be fully covered by maintenance. These damages include everything caused naturally by integrated electronics, and hardware failures. Only naturally occurring damages are fully covered.
Exclusions
The warranty does not cover damages resulting from:
Accidental drops, impacts, or improper handling.
Exposure to extreme temperatures, moisture, or direct sunlight.
Unauthorized modifications or repairs.
Mishaps and Accidents
Mishaps and accidents can partially be covered after investigating the units’s condition. All of our units undergo a series of stress and hardness tests before they are put up for sale. These tests help determine whether certain accidents are justifiable or not.
Privacy Policy
WWW.ORPHICDYNAMICS.COM, company ID ORPHIC DYNAMICS, based in Belgium processes personal data provided by Customer to fulfill and additionally confirm Terms and Conditions, to process electronic orders and shipments, and for the necessary communication during a period required by law.
General Provisions
Personal data controller, in compliance with GDPR (hereinafter referred to as „Regulation“) is the owner himself, company ID ORPHIC DYNAMICS, based in Belgium (hereinafter referred to as „Controller“);
The contact details of the Controller are e-mail: CONTACT@ORPHICDYNAMICS.COM, tel.: +32 (0) 468101078;
Personal data is any information that relates to an identified or identifiable natural person.
The source of personal data
Controller processes personal data obtained with consent from Customer and collected through the contract to purchase and fulfillment of the electronic order created in the e-shop ORPHIC DYNAMICS;
The Controller processes only the identifying and contact details of the Customer which are necessary for the fulfillment of the contract to purchase;
Controller processes personal data for shipping and accounting purposes and for the necessary communication between the contracting parties for the duration required by law. Personal data will not be made public and will not be transferred to other countries.
Purpose of data processing
The controller processes the personal data of the Customer for the following purposes:
Registration on the website ORPHIC DYNAMICS in compliance with Chapter 4, Section 2 of GDPR;
For fulfillment of the electronic order created by Customer (name, address, e-mail, telephone number);
To observe laws and regulations arising from the contractual relationship between Customer and Controller;
Personal data are necessary for the fulfillment of the contract to purchase. The contract cannot be concluded without the personal data.
Duration of personal data storage
Controller stores personal data for the period necessary for fulfillment of rights and obligations arising from the contractual relationship between Controller and Customer and for the duration of 3 years following the conclusion of the contractual relationship;
Controller must delete all personal data after the expiration of the period required for the storage of personal data.
Recipients and processors of personal data
Third parties processing the personal data of the Customer are subcontractors of the Controller. Services of these subcontractors are indispensable for the successful fulfillment of the contract to purchase and processing of the electronic order between Controller and Customer.
Subcontractors of the Controller are:
Webnode AG (e-shop system);
Shipping company;
Google Analytics (website analytics).
Rights of Customer
In compliance with the Regulation, the Customer is entitled to:
The right of access to personal data;
The right to rectification of personal data;
The right to the erasure of personal data;
The right to object to the processing of personal data;
The right to data portability;
The right to withdraw consent to the processing of personal data in writing or by e-mail sent to: CONTACT@ORPHICDYNAMICS.COM ;
The right to lodge a complaint with the supervisory authority in case of a suspected breach of the Regulation.
Security of personal data
The Controller declares to take all technical and organizational precautions necessary for the protection of personal data;
The controller has taken technical precautions to secure data storage spaces, in particular securing access to computers with a password, using antivirus software and performing regular maintenance of computers.
Final Provisions
By placing an electronic order on the website ORPHIC DYNAMICS, the Customer confirms to be informed about all the conditions of personal data protection and accepts them to the full extent;
The customer accepts these rules by ticking the checkbox in the order purchase form;
Controller can update these Rules at any time. New, updated version has to be published on his website.
Welcome to ORPHIC DYNAMICS!
These terms and conditions outline the rules and regulations for the use of ORPHIC DYNAMICS’s Website, located at WWW.ORPHICDYNAMICS.COM.
By accessing this website we assume you accept these terms and conditions. Do not continue to use ORPHIC DYNAMICS if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refer to you, the person logged on to this website and compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
License
Unless otherwise stated, ORPHIC DYNAMICS and/or its licensors own the intellectual property rights for all material on ORPHIC DYNAMICS. All intellectual property rights are reserved. You may access this from ORPHIC DYNAMICS for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from ORPHIC DYNAMICS
Sell, rent or sub-license material from ORPHIC DYNAMICS
Reproduce, duplicate or copy material from ORPHIC DYNAMICS
Redistribute content from ORPHIC DYNAMICS
This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Free Terms and Conditions Generator.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. ORPHIC DYNAMICS does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of ORPHIC DYNAMICS, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, ORPHIC DYNAMICS shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
ORPHIC DYNAMICS reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or cause a breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant ORPHIC DYNAMICS a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of ORPHIC DYNAMICS; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to ORPHIC DYNAMICS. Please include your name, your organization name, and contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of ORPHIC DYNAMICS’s logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.